Frequently Asked Questions


1.- How do I order and pay for my Web Graphics?
2.- How long does it take to get my Web Graphics once I've ordered it?
3.- Can I order Web Graphics if I am in another country?
4.- What if I don't like the design of my Web Graphics?
5.- Do I own the Web Graphics that you have designed?
6.- Do you design anything else other than Web Graphics?
7.- How do you deliver my Web Graphics?
8.- Will my Web Graphics be ready to use as soon as I get it?
9.- What file format will my Web Graphics be delivered in?

 

 

 

 

 

 

 

 

ANSWERS

1.- How do I order and pay for my Web Graphics? It's simple! First, have your credit card ready and Click Here. Your order will be processed through PayPal. Next, your design details will then be taken via an online form on this site. This is where you can also provide us with your preferences. Back to top 2.- How long does it take to get my Web Graphics once I've ordered it? We guarantee you will have your web graphics within 5-7 working days of receiving your order. If you need your product sooner, we recommend placing a rush order. Click Here. to contact us for rush orders. An additional charge may apply for the rush order process. Back to top 3.- Can I order Web Graphics if I am in another country? Absolutely! The internet allows us to work with clients from all around the globe. In addition, PayPal lets us easily accept online payments from our clients in a safe and secure manner. Back to top 4.- What if I don't like the design of my Web Graphics? We want you to be happy with your web graphics! All of our web graphic services include up to 3 free revisions to your original selection. Back to top 5.- Do I own the Web Graphics that you have designed? Yes! You own the copyright to the graphics we design for you. However, it is important to note that your web graphics may contain modified clipart. If this is the case, the rights to use the clipart are automatically passed on to you. Back to top 6.- Do you design anything else other than Web Graphics? Absolutely! Our parent company, Atlantagdesign, is a full graphic design company that produces logo and print design for business cards, stationery, brochures, postcards/flyers, newsletters, magazines and more. If you need additional graphic design services, please email us at support@webgraphicguys.com with your project details. Back to top 7.-How do you deliver my Web Graphics? There are two ways you can receive your web graphics: 1. As an email attachment 2. You can download it from a unique page on our web site. Back to top 8.- Will my Web Graphics be ready to use as soon as I get it? Yes. You will be able to place your web graphics directly into your web page. Just follow the upload instructions you receive when your web graphics are delivered to you. Back to top 9.- What file format will my Web Graphics be delivered in? Your web graphics are supplied in either 72 DPI GIF or JPEG version depending on which gives the highest image quality, and fastest download for your particular graphic. GIF and JPEG are the file formats most commonly used for display on web pages, and are readable by both MAC and PC. Back to top